Trust center
Subprocessors
Last updated: October 2026
These are the companies that process personal data for Aethel so we can run the service. Each one may use the data only to provide its service to us.
Current list
| Company | What they do for us | What they receive | Location |
|---|---|---|---|
| Google Firebase and Google Cloud | Sign-in, our database, website hosting, and the server code that runs interviews. | Account details, your profile, interview transcripts, and results. Stored in the United States. | United States |
| OpenAI | Writes interview questions, scores interview answers, and suggests role details from a job description a company pastes. | Profile details you give us or confirm from your resume (such as skills, work history, and a project you describe), your interview transcript, and job description text a company pastes (not stored by Aethel). | Not confirmed yet |
| Our video interview providers, currently Beyond Presence and D-ID | Shows the AI interviewer as a realistic video avatar and speaks its questions. | The text or voice of each question (which can quote your profile or earlier answers) and standard connection details such as IP address and browser. They do not receive your camera or microphone. | Not confirmed yet |
| LiveKit | Runs the video call when your interview happens in our live interview room, and connects it to the speech services below. | The call audio, including your microphone audio if you turn the microphone on, the text of the conversation, the profile details the interviewer uses to choose its questions, and standard connection details. Aethel does not record the call. | Not confirmed yet |
| Deepgram | In the live interview room, turns your spoken answers into text. | Your microphone audio while the microphone is on. If you type your answers, it receives nothing from you. | Not confirmed yet |
| Cartesia | In the live interview room, creates the AI interviewer’s voice. | The text of each question the interviewer speaks. | Not confirmed yet |
| SendGrid | Delivers account and interview emails, passes messages from our support form to our team inbox, and does the same for company requests. | Your email address, your name, and the email content, including what you write in the support form or a company request. | Not confirmed yet |
| Sentry | Tells us when something breaks. | Technical error details, such as the page address, browser, and the error itself. | Not confirmed yet |
| Stripe | Processes payments from companies. | Billing email and payment details. You enter card details on Stripe; Aethel never sees full card numbers. | Not confirmed yet |
Google Firebase and Google Cloud
- What they do for us
- Sign-in, our database, website hosting, and the server code that runs interviews.
- What they receive
- Account details, your profile, interview transcripts, and results. Stored in the United States.
- Location
- United States
OpenAI
- What they do for us
- Writes interview questions, scores interview answers, and suggests role details from a job description a company pastes.
- What they receive
- Profile details you give us or confirm from your resume (such as skills, work history, and a project you describe), your interview transcript, and job description text a company pastes (not stored by Aethel).
- Location
- Not confirmed yet
Our video interview providers, currently Beyond Presence and D-ID
- What they do for us
- Shows the AI interviewer as a realistic video avatar and speaks its questions.
- What they receive
- The text or voice of each question (which can quote your profile or earlier answers) and standard connection details such as IP address and browser. They do not receive your camera or microphone.
- Location
- Not confirmed yet
LiveKit
- What they do for us
- Runs the video call when your interview happens in our live interview room, and connects it to the speech services below.
- What they receive
- The call audio, including your microphone audio if you turn the microphone on, the text of the conversation, the profile details the interviewer uses to choose its questions, and standard connection details. Aethel does not record the call.
- Location
- Not confirmed yet
Deepgram
- What they do for us
- In the live interview room, turns your spoken answers into text.
- What they receive
- Your microphone audio while the microphone is on. If you type your answers, it receives nothing from you.
- Location
- Not confirmed yet
Cartesia
- What they do for us
- In the live interview room, creates the AI interviewer’s voice.
- What they receive
- The text of each question the interviewer speaks.
- Location
- Not confirmed yet
SendGrid
- What they do for us
- Delivers account and interview emails, passes messages from our support form to our team inbox, and does the same for company requests.
- What they receive
- Your email address, your name, and the email content, including what you write in the support form or a company request.
- Location
- Not confirmed yet
Sentry
- What they do for us
- Tells us when something breaks.
- What they receive
- Technical error details, such as the page address, browser, and the error itself.
- Location
- Not confirmed yet
Stripe
- What they do for us
- Processes payments from companies.
- What they receive
- Billing email and payment details. You enter card details on Stripe; Aethel never sees full card numbers.
- Location
- Not confirmed yet
"Not confirmed yet" means we have not yet checked which country that company uses for our account. If you need to know, email support@aethel.pro and ask.
Other services that receive limited data
- Google Fonts: we load fonts from Google, which means Google can see your IP address when a page loads.
- Your browser's speech recognition: in the text-first interview, if you speak your answers, your browser turns speech into text. In some browsers, such as Chrome, the browser maker processes that audio under its own terms. In the live interview room, Deepgram does this instead (listed above). You can always type instead.
- Mixpanel, through D-ID: during a video interview, D-ID's software in your browser sends usage events to Mixpanel, an analytics service D-ID uses. These events include the text of each question the interviewer speaks (which can mention your profile or earlier answers), the page address, your screen size, your browser type, and your IP address. Aethel does not use Mixpanel itself.
About the AI provider
We send interview content to OpenAI through its API. Under OpenAI's API terms, content sent through the API is not used to train OpenAI's models by default. Aethel does not use your interview to train AI models, and we do not share it with anyone to train theirs.
How we tell you about changes
- When we add, remove, or change a company on this list, we update this page and our privacy policy, and change the "last updated" date at the top.
- We do not send email notices about changes to this list today.
- If your company needs notice before a change for contract reasons, email support@aethel.pro and tell us.
The same list, with more detail on what we collect and how long we keep it, is in our privacy policy.