For hiring teams
Interview administrative and office candidates with one link
Send an administrative or office candidate one link. An AI interviewer asks about their real work, and you decide from the quoted scores.
Free to start while Aethel is in early access. No card needed.
Hiring for administration and office support
What makes this hard to screen
Office roles depend on organization and discretion, and both are hard to read from a resume. A typing test shows speed, not judgment. You want to hear how someone keeps requests moving and handles private information.
Roles this field covers: administrative assistant, receptionist, office manager, executive assistant, office coordinator, data entry clerk, virtual assistant.
Listen for these in a transcript
- Uses a clear system for calendars, records and requests.
- Checks work for errors before it goes out.
- Sets priorities when several people need things, and warns early when something will be late.
Warning signs
- Loses track of requests.
- Lets errors go out unchecked, or shares confidential information.
- Waits to be told what to do instead of keeping work moving.
How it works
How to interview with a link
Step 1: Create a link for the role
Choose Administration and office support, the level, and a specialty such as administrative assistant or receptionist.
Step 2: Send it to your candidates
Share it wherever you already find administrative and office candidates.
Step 3: Candidates interview on their own time
It takes about 15 minutes, and they know the interviewer is an AI.
Step 4: Review and decide
Mark each one Advance, Not a fit, or Undecided.
The interview
What the interviewer covers
It follows up on each answer and picks the administrative and office topics that fit the role.
- Juggling urgent requests from several people at once
- A scheduling or calendar mix-up and how they fixed it
- An error they caught in records, invoices or data
- A process or filing system they set up or improved
- A difficult caller or visitor
- Keeping confidential information private
- Learning a new office system or tool quickly
What the scoring looks for
Strong work: the candidate keeps calendars, records and requests organized with a clear system, checks work for errors, sets priorities when several people need things, keeps private information private, and tells people early when something will be late.
Warning signs: the candidate loses track of requests, lets errors go out unchecked, shares confidential information, or waits to be told what to do instead of keeping things moving. The scoring AI is told that an area showing one scores below 60.
Your questions
Sample must-ask questions
Up to three per link. The interviewer is told to ask each one as written, and every result shows whether it was asked word for word, asked in other words, or not asked. Examples:
- Tell me about a day when several urgent requests came in at once. How did you decide what came first?
- Walk me through a scheduling or records mistake you caught before it caused a problem.
- Describe a filing system, checklist or process you set up or improved.
Starter templates
Starter roles
Start a link from one of these and edit anything.
Administrative assistant
Focus: Calendars and scheduling, documents and records, office supplies and vendors, supporting several people
Executive assistant
Focus: Managing an executive calendar, travel and meetings, confidential information, follow-up on action items
Office manager
Focus: Running the office day to day, budgets and vendors, office systems and processes, onboarding new staff
Receptionist
Focus: Greeting visitors, answering and routing calls, booking appointments, keeping information private
Results
What you see for each candidate
The full transcript
Every answer, in order.
“Not enough evidence”
Shown instead of a guess, never as a low score.
Your decision and private notes
Only your team sees them.
The four scored areas
Each out of 100, with quotes.
- Problem solving (mix-ups, errors, fixes)
- Counts as evidence when the candidate describes a specific problem at work: a scheduling mix-up, an error in records, a missing item or an urgent request, what they did, and how it turned out.
- Organization and accuracy (calendars, records, files, systems)
- Counts as evidence when the candidate describes how they keep work organized and accurate: calendars, schedules, files, records, checklists, office tools or systems, and how they catch mistakes before they cause problems.
- Communication (calls, emails, visitors, notes)
- Counts as evidence when the candidate describes passing on information to people: phone calls, emails, visitors, messages, meeting notes or written instructions. Answers that respond to the question asked, in a clear order, with a concrete example, also count, but only up to 80 on their own. Grammar, word choice and fluency are never judged.
- Working with people (managers, coworkers, visitors, vendors)
- Counts as evidence when the candidate describes working with managers, coworkers, visitors, clients or vendors, including juggling requests from different people or handling a difficult person. Saying "we" is not, by itself, collaboration evidence.
Aethel never scores faces, voices or accents, and does not verify degrees, licenses or work history. How Aethel uses AI
FAQ
Questions hiring teams ask
Does it test typing speed or software skills?
No. It hears how candidates organize work and handle people. If you need a typing or spreadsheet test, add it as your own step.
Can it fit executive assistant roles?
Yes. Choose executive assistant as the specialty and the questions lean on calendars, travel, discretion and managing up.
Can we ask about the tools we use?
Add them as focus areas, such as Google Workspace or a booking system, and the questions turn to them. It is not a skills test inside the tool.
See also the questions companies ask and the pricing page.
Send your first administrative or office interview link
Want to show candidates what to expect? What the interview covers for administrative and office professionals
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