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How AI interviews are scored

Last updated: November 2026

This page explains, in plain words, how the Aethel AI interview turns your answers into scores. Every rule here is one Aethel publishes, with the numbers its scorer uses. Other AI interview tools work in their own ways.

The short version

  • Only the words of your answers are scored. Your voice, accent, face and grammar never are.
  • Each field has four areas. An area gets a score out of 100 only when a quote of your own words supports it.
  • For each area, an AI rates three things: the situation, your reasoning, and the result. Those ratings set the score on a fixed scale that is the same for everyone.
  • Caps keep each score in line with its evidence. Without a specific case, with only short quotes, or with communication shown only by answering clearly, an area cannot go past a set limit.
  • People at the company decide what happens next. The AI does not.

What is scored, and what never is

An Aethel interview is scored on what you said, not on how you said it. The published rules put it this way:

“Only the text of your answers is scored. Not your voice, face, video, or typing.”
From Aethel's published scoring rules

So these never count toward a score:

  • Your voice, accent or tone. Aethel does not record audio.
  • Your face, appearance, background or video. Aethel does not record video, and your camera, if you turn it on, stays on your device.
  • Your grammar, word choice, or how fluent your English is.
  • How fast you type, or how long you take to answer.
  • Your age, gender, race or other personal traits. The interview does not ask about them.
  • Your school, past employers or resume, unless you talk about them in an answer.

Grammar is kept out by design. Before the ratings are made, an AI copy-edits your answers into standard English grammar, keeping every fact, and the rating step reads that copy. The copy is not saved, not shown to anyone, and never quoted as your words.

What is scored is four areas for your field, so a caregiver is not judged like an accountant. For example:

  • Healthcare support and caregiving: Noticing and responding, Safety and procedures, Communication, and Care team teamwork.
  • Retail, food and hospitality: Problem solving, Service and standards, Communication, and Teamwork.
  • Finance and accounting: Financial analysis, Accuracy and controls, Communication, and Stakeholder judgment.

The four areas for every field are on the list of fields Aethel interviews for.

What counts as an answer

Not every reply is an answer. Saying you are ready, making small talk, or asking for the question again is part of a normal conversation, but it is not scored. The published rule:

“Some replies never count as answers: short replies such as "Yes, I'm ready", "OK" or "Can you repeat that?", and any reply under 8 words. With fewer than 3 real answers, or under 60 words of answers in all, nothing is scored, and the result says so. That is not a low score.”
From Aethel's published scoring rules

Asking the interviewer to repeat a question costs you nothing. It just does not count toward that minimum. Each answer is also checked against the question it answers: an answer about something else gets no credit, and the result names that question in a short note. That check is done by an AI, so it can miss.

Quotes: the evidence behind every score

Every score has to show where it came from. For each area, the AI copies quotes from your answers. Then the published rule applies:

“Our server checks every quote. The words must appear, in the same order, in one of your answers, the quote must be at least 8 words long, and it must show that area's skill, not just mention it.”
From Aethel's published scoring rules

In practice, that means:

  • A reworded or made-up quote is rejected, and so is a fragment that is too short.
  • A quote that only gives background, such as where you worked, does not count on its own.
  • The interviewer's questions never count as evidence.
  • For a teamwork area, saying "we" or naming your team is not enough on its own. The quote has to show you working with someone, such as agreeing on a plan or settling a disagreement.

When no quote is left for an area, the area says "Not enough evidence". That is not a low score: it means the interview did not show that area, and the area is left out of the overall score. If speech-to-text mishears a word, the misheard word is never shown as yours. The AI picks another quote, or shows the likely word in brackets.

The three ratings

For each area that has evidence, an AI rates three things in your answers. Each level has a fixed meaning, the same in every field:

Situation: Is there a specific case?

  • Level 0

    What it means
    No specific case: general practice, or an opinion.
  • Level 1

    What it means
    A case, but without its context.
  • Level 2

    What it means
    A specific case, with where it was and how big.

Reasoning: Do you say why?

  • Level 0

    What it means
    What you did, without why.
  • Level 1

    What it means
    A reason, or the cause you found.
  • Level 2

    What it means
    One alternative or trade-off weighed, or a risk guarded against.
  • Level 3

    What it means
    Two or more options compared, with why each was rejected.

Result: Do you say what happened?

  • Level 0

    What it means
    None, or vague.
  • Level 1

    What it means
    Approximate, hedged, or without a number.
  • Level 2

    What it means
    Measured, or confirmed by someone else.
  • Level 3

    What it means
    Measured and then followed up over time, or adopted beyond the case.

Together, the three levels give between 0 and 8 points. The rating step reads your copy-edited answers 14 times, and the area's score is the average of those readings. Each reading also gives the AI's own number for the area. When that number is more than 5 points below the scale, the reading counts as the lower number. A reading never counts above the scale.

To hear the difference between the levels, read what a strong interview answer sounds like, which has made-up weaker and stronger answers for each rating.

The fixed scale

The points set the area's score on a fixed scale that is the same for everyone and every field: 8 points is 95, 7 is 91, 6 is 87, 5 is 80, 4 is 76, 3 is 72, 2 is 66, 1 is 60, and 0 is 50.

  • 8 points

    Area score
    95
  • 7 points

    Area score
    91
  • 6 points

    Area score
    87
  • 5 points

    Area score
    80
  • 4 points

    Area score
    76
  • 3 points

    Area score
    72
  • 2 points

    Area score
    66
  • 1 point

    Area score
    60
  • 0 points

    Area score
    50

A made-up example: a specific case with where it was and how big (situation 2), one trade-off weighed (reasoning 2), and a result a supervisor confirmed (result 2) total 6 points, which is 87.

The caps

Some limits apply whatever the points add up to. Each one ties a score to the evidence behind it.

  • No specific case. Without a specific case, named with where it was and how big, an area is at most 60, whatever the other two ratings are. So a case told without its context (situation 1), with options compared (reasoning 3) and a result followed up over time (result 3), totals 7 points, which would be 91, but the area stays at 60.
  • Quote length. An area scores 90 or more only when one of its quotes is complete (it ends at a full stop, comma, colon or bracket in your answer) and at least 20 words long. Otherwise it is at most 89. When its best quote has fewer than 12 words, it is at most 74.
  • The top. No area scores above 95.
  • Communication. An answer that responds to the question, in a clear order, with a concrete example, counts toward communication, but only up to 80 on its own. A higher communication score needs you to describe explaining, writing or presenting to people.
  • Warning signs. In every field except software engineering, the AI is also told what strong work and warning signs look like in that field, such as a caregiver skipping a hygiene step to save time. It is told to score an area low when the answers show a warning sign, however confident they sound.

The overall score

“The overall score is the average of the areas with evidence, and needs at least 2 of them. Any overall number the AI suggests is ignored.”
From Aethel's published scoring rules

So an area marked "Not enough evidence" does not pull your overall score down. If only one area has evidence, you see that area's score and no overall score.

Why scores can vary

The rating is done by an AI, and the published rules are direct about what that means:

“The AI is not perfectly consistent. The same answers scored again can get a different number.”
From Aethel's published scoring rules

Averaging several readings is meant to narrow the spread, but it does not remove it. Speech-to-text can also mishear words, especially with background noise or technical terms, so you can always type instead. This is one reason every score shows its quotes: you, and anyone you share a result with, can check the evidence. If you think a score is wrong, choose "Ask for a review" on your results page. We reply within 2 business days. Replies come from Aethel's AI support assistant.

People decide, not the score

People make hiring decisions, not the AI. A company that sees your result reads the transcript and decides for itself. Aethel never rejects or advances anyone on its own.

A result describes one interview of about 15 minutes, so it covers only part of what you can do. It is not a certification, license or credential check, and Aethel does not verify degrees, licenses or work history. Aethel has not tested whether results predict job performance. You see your results first, and you choose who else sees them.

Read every rule in full on how the AI interview and scoring work, or open a sample result with a made-up candidate to see scores, quotes and "Not enough evidence" on one page.

Other AI interview tools

Scoring rules differ from one AI interview tool to the next, and this page describes only Aethel's. If a company asks you to take an AI interview, it is fair to ask the company which tool it uses and how that tool works. Useful questions to ask:

  • Which tool runs the interview, and where are its scoring rules published?
  • What is scored, and what is never scored? For example, is my voice or video analyzed?
  • Is the interview recorded, and how long is the recording or transcript kept?
  • Can I type instead of speaking, or ask for another accommodation?
  • Can I see my own results, and can I ask for a review?
  • Does a person read my answers before any decision is made?

Some places have laws about AI in hiring that give candidates a right to a notice or another way to be assessed. See how Aethel supports AI hiring laws.

Questions about scoring

Does the AI score my accent or the way I speak?

No. Only the text of your answers is scored. Your voice, accent, tone and face are never scored, and Aethel does not record audio or video. Before the ratings, an AI copy-edits your answers into standard English grammar, keeping every fact, so grammar, word choice and fluency do not change the score.

What does "Not enough evidence" mean on my results?

It means no valid quote from your answers was left for that area, usually because the interview did not get to it. It is not a low score. The area is left out of your overall score instead of pulling it down.

Can the same answers get different scores?

Yes, somewhat. The rating step is done by an AI, which is not perfectly consistent. Each area is rated 14 times and the ratings are averaged, which is meant to narrow the spread, not remove it. That is why every score shows the quotes behind it.

What can I do if I think a score is wrong?

Choose "Ask for a review" on your results page, and say which score and why. We reply within 2 business days. Replies come from Aethel's AI support assistant.

Does a high score mean I will get the job?

No. A result describes one interview. People at the company read your answers and make their own decision, and Aethel has not tested whether results predict job performance.

See your own scores

Your results show every score with the quotes behind it, and you see them first. Practice with your field's questions before you start, if you like.